output1 ITIL 관련 용어 가. ITIL Service 1) Delivering value to customers 2) without the ownership of specific cost and risks 3) by facilitating outcomes customers want to achive 4) Not the hardware or the physical infrastructure 나. Output과 Outcome (1) Output -A tangible or intangible deliverable of an activity (2) Outcome -The result of carrying out an activity A result for stakeholder enabled by one or more outputs 다... 2022. 12. 26. 이전 1 다음
